AncientCityBoatSales.com
7 Days Money Back Satisfaction Guarantee.
We are 100% confident that our boats are of great quality and even better value.
However, if upon receiving a boat you decide that you want to return it, you will have
7(seven) days as of the date of shipment arrival to return it for a refund minus the
shipping cost. Any additional fees associated with a purchase transaction will be
deducted from amount of refund.
ALL refunds and canceled orders will be refunded via company check. Please allow
5-7 days for delivery. Customers are responsible for charges associated with shipping
of their orders. If order has been canceled after it has been already shipped,
appropriate amount will be deducted from total of refund.  
All returns should be sent to  
Phaylean LLC
2848 N 8th street
St Augustine, FL 32084
ONLY after return authorization is received.
Please read carefully for conditions of refund:

IMPORTANT: Returned item should be exactly in the same condition as you received it
from us!

  • Carefully unseal shipping box by removing packing tape from front. Do not reap
    or damage shipping box.
  • Please take a quick note how items arranged in a box, and how boat has been
    folded. You might need it in extremely unlikely case if you will decide to pack
    everything back for a return.
  • Unfold boat on a clean surface free of debris, sand or water. Tarp or plastic are
    recommended.
  • Inflate boat using enclosed pump for inspection. Do not throw away plastic bags.
  • Carefully inspect boat without using it in water.   
  • Make sure that you are happy with your purchase!

If you will decide to return boat back for a refund:

  • Call 904-347-1253 or send email to sailing-master@ancientcityboatsales.com.
  • IMPORTANT: Click here to read how to correctly fold deflated boat for compact
    storage.
  • Fully deflate all boat compartments and air floor. Electric inflator/deflator is
    recommended.
  • Immediately after full deflation of compartment place valve push-pin in upper
    position to avoid air getting back into compartment. To do it press valve push-pin
    with a finger and rotate until it will pop-up.
  • Please make sure that there are absolutely NO debris, dirt, sand or water on
    deflated boat.
  • Carefully fold boat back to the same state as it was removed from box. If air will
    remain in compartments, you will not be able to close the box completely.
  • Place folded boat and all accessories back in a box and securely seal it with a
    packing tape.
  • You are responsible for shipment arrangements back to us. Please insure
    shipment for its value.
  • We recommend FedEx Ground service from FedEx staffed facility as a cheapest
    way to send packages. Please visit www.fedex.com for locations near you. Do not
    use authorized centers, since they are charging extra fees.  
  • We DO NOT recommend using UPS for returns as they are not reliable and
    extremely inflexible. We are NOT responsible for packages sent to us via UPS.

We reserve the right to charge 15% restocking fees for items that was not packed
same way as we send it to you.

Absolutely NO REFUND for items that were used!

Please understand that we have to re-sell returned boats, and you will be responsible
for charges that will depreciate value of returned merchandise.